GRITT’S PRIVACY POLICY

Effective Date: This Privacy Policy was last updated on OCTOBER 21, 2023.

GRITT LLC. and its subsidiaries operating under the GRITT brand (collectively, “GRITT”, “we”, “us”, or “our”) respect your privacy and use your personal information to fulfill our commitment to offering and providing an unparalleled member experience. This Privacy Policy (“Privacy Policy”) describes the privacy practices of GRITT, including the types of personal information we obtain, how we use this personal information, with whom we share it, and the choices available regarding our use of the information. This Privacy Policy also describes our measures to safeguard personal information and how you can contact us about our privacy policies.

This Privacy Policy applies to the personal information we obtain when you interact with GRITT, including but not limited to when they visit and use our GRITT-branded locations (our “Studios”), use http://www.grittny.com, and any other websites, mobile apps, or online services or platforms of GRITT on which this Privacy Policy is included or linked to (collectively, the “Sites”), apply for a job with us or otherwise connect with us.

This Privacy Policy does not apply to GRITT products and services that have separate privacy policies, including without limitation the Privacy Policies of our affiliated companies SEN Health Coaching as further described herein.

INFORMATION WE COLLECT

The types of personal information we collect include:

Contact information, such as name, email and postal address, and phone number.
Professional information, such as job title and employer details.
Login credentials (e.g., username and password).
Payment and financial information, such as your credit/debit card number, expiration date, security code, bank account number, and billing address.
Demographic information you provide when you visit or become a member of a GRITT Studio, such as date of birth, age, and gender identity or expression.
Information and data regarding your fitness, health, nutrition, activities, biological characteristics, training goals, programs, and progress.
COVID-19 screening information, such as health declarations and vaccination status.
Membership and usage information, such as membership ID, the Clubs you visit and the times you check in, workouts you log, classes you book, the information provided when you purchase or schedule training sessions and spa treatments, and transaction history.
Personal preferences such as favorite clubs, classes, and instructors.
Account information if you establish an online account with us, such as login credentials (e.g., username and password).
Images and videos, including photographs and CCTV video footage.
The geolocation of your device if you consent to collect this data.
Biometric information such as facial geometry scans or other facial recognition information.
Information in connection with applying for a job at GRITT LLC, such as employer and employment history, education, job function, salary, professional certifications, and other resume information.
Social media handles, content, and other information that you post to our social media pages or tag us on your social media pages, and information we obtain from third-party social media services (e.g., Facebook) if you choose to link to or create or log in to your GRITT online account through, these services.
Information from third-party fitness devices, apps, or services (e.g., Apple Health) or from our affiliates or third-party partners’ sites, apps, products, services or offerings (e.g., GRITT) (the foregoing, collectively “Connected Accounts”), if you choose to connect any of the foregoing to your GRITT account or our Sites, or if you chose to use your GRITT account to log into or validate your account with any Connected Account.
Other Information you provide to us, including through emails and other communications, surveys, information or content transmitted or uploaded through your GRITT account (such as posts to message boards), and interactions with GRITT and its personnel, or information when you enter any sweepstakes, contests or promotions we may offer.

In many cases, we will collect the personal information described above directly from you. In some cases, however, we will collect the information from other sources, such as:

Affiliates, subsidiaries, and parent companies: we may obtain your personal information from other GRITT entities and affiliated companies, including but not limited to SEN HEALTH COACHING. For example, if you are also in one of our health coaching programs, we may receive information about your health to provide you with access to our apps.
Business partners: we may obtain your information from other businesses with which we partner to provide you with products, services, or offers we believe may interest you, including our on-property partners such as cafes and through any Connected Accounts.
Friends and family: we may obtain your information from your friends and family, such as when they refer to you our products, services, or other offers.
Other sources: we may obtain information from other sources such as publicly available databases, joint marketing partners, social media platforms, consumer data resellers, online advertising companies, and vendors who provide services on our behalf.

INFORMATION WE OBTAIN BY AUTOMATED MEANS

When you interact with our Sites or when you connect to our Wi-Fi network at one of our Studios, we obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected devices to identify the visitor’s browser uniquely or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

We use these automated technologies to collect information about your equipment, devices, internet connection, browsing actions, and usage patterns. The information we obtain in this manner may include your IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, browsing history, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of visits to our Sites. We may also obtain information about how you interact with the Sites, such as features and pages you visit, search queries, and download errors. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor the products and services around your preferences; (4) measure the usability of our products and services and the effectiveness of our communications; and (5) otherwise manage and enhance our products and services.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Sites. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

Information about our cookie practices and how to change your cookie settings is available in our “Cookies Policy” below. To the extent required by applicable law, we will obtain your consent before using cookies or similar tools.

Certain web browsers allow you to instruct your browser to send Do Not Track (“DNT”) signals to websites you visit, informing those sites that you do not want your online activities to be tracked. At this time, our Sites are not designed to respond to DNT signals or similar mechanisms from browsers. For information about Do Not Track, please visit: www.allaboutdnt.org. For California residents, please refer to our California Consumer Privacy Statement for information on how you can opt out of selling or sharing (for cross-context behavioral advertising purposes) personal information using the Global Privacy Control.

HOW WE USE YOUR INFORMATION

We use the personal information we obtain about you to perform our contract with you or to take steps at your request prior to entering into a contract with you, including to:

Provide our services, products and other offerings to you.
Provide a seamless and integrated experience across Connected Accounts.
Establish, manage and administer your membership and account with us, including verifying customer information and carrying out billing functions. We reserve the right to use any contact information held on file (including email, mailing address, and telephone or mobile phone) to contact to you when administering your membership.
Provide a safe environment for our employees and members, including determining any potential COVID-19 exposure.
Process and fulfill your purchases in connection with our membership opportunities, products and services (e.g., training sessions, retail purchases and spa treatments), and keeping you informed about the status of your membership and purchases.
Provide customer support services.
Manage career opportunities, including for recruitment purposes, candidate screening, interviewing and evaluation, and employee onboarding.
Establish and manage our relationships with vendors, providers, suppliers, and consultants.

We also use the information we obtain based on our legitimate interests and business purposes, including the following:

Personalize and improve your experience on the Sites and at our Clubs.
Provide you with a more personalized and relevant membership with GRITT
Communicate with you about our products and services and send you promotional and other marketing communications. See the “YOUR CHOICE” section below to learn how you can opt out of these communications.
Communicate with you about and administer your participation in sweepstakes, surveys, events, programs, contests, promotions, and other offers.
Enable our affiliated companies and business partners (e.g., on-premises cafes and charitable organizations we partner with) to provide you with products and services and send you information you requested or think may interest you about their products or services.
Respond to your requests and inquiries.
Manage our business relationships.
Operate, evaluate, develop, manage and improve our business, including by operating, administering, analyzing and improving our Sites, products and services; conducting research and developing new products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing, reconciliation and collection activities and other internal functions.
Perform analytics (including market research, trend analysis, financial analysis, and anonymization of personal information);
Protect against, identify and prevent safety and security issues, fraud and other criminal activity, claims and other liabilities; and
Conduct investigations and comply with and enforce applicable legal requirements, relevant industry standards, and our policies and terms, and for the establishment, exercise or defense of legal claims, whether in court proceedings or in administrative or out-of-court procedures.

We use your personal information for these purposes because we have a legitimate business interest in providing services to our members, guests and other interested individuals that is not overridden by your interests, rights and freedoms to protect personal information about you.

Where we need to collect personal information by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (e.g., to process your payment). In this case, we may not be able to provide you with the product or service you have requested but we will endeavor to notify you if this is the case.

We also may use the information we collect about you in other ways for which we will provide specific notice at the time of collection and obtain your consent if required by applicable law.

THIRD-PARTY ANALYTICS SERVICES

We use third-party web analytics services on our Sites, such as Google Analytics and CONSTANT CONTACT. The service providers that administer these services use automated technologies to collect data (such as IP addresses) to evaluate the use of the Sites.

To learn more about these analytics services, please see our “COOKIES POLICY” below. To learn how to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.

INTERNET-BASED ADVERTISING

When you visit our Sites, we may collect information about your online activities to provide you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. This section of our Privacy Policy provides details and explains how to exercise your choices.

You may see certain ads on other websites because we engage third-party ad-buying networks (such as Google Ads and Facebook). Through such ad networks, we can target our messaging to users through demographic, interest-based, and contextual means. These networks track your online activities over time and across multiple websites by collecting information through automated means, including through the use of third-party cookies, web server logs, pixels and web beacons. The networks use this information to show you ads that may be tailored to your individual interests. The information our ad networks may collect on our behalf includes data about your visits to websites that serve GRITT advertisements, such as the pages or advertisements you view and the actions you take on the websites. This data collection occurs both on our Sites and third-party websites that participate in these ad networks. This process also helps us track the effectiveness of our marketing efforts.

To learn how to opt out of ad network interest-based advertising in the U.S., please visit http://www.aboutads.info/choices and http://www.networkadvertising.org/choices. To the extent required by applicable law, we will obtain your consent before using your information for interest-based advertising.

INFORMATION SHARING

We share your personal information with our vendors and other advisors such as law firms and auditors, who perform services or functions on our behalf, such as vendors who assist GRITT in maintaining the Sites, sending postal mail and email, managing and updating member lists and records, analyzing data, and facilitating customer service. In accordance with applicable law, we have entered into appropriate written agreements with our vendors and we do not authorize our vendors to retain, use or disclose the information for any purpose other than the specific purpose of performing services on our behalf or complying with legal requirements. However, in certain instances vendors may use aggregated, de-identified information for their reasonable business purposes such as improving their products or services or for statistical reporting.

We may share your personal information with our affiliates, subsidiaries, and parent companies, including GRITT LLC, SEN, STRETCH LAB, and EAT BETTER MEALS. In addition, we may share your personal information with other businesses with which we partner to provide you with products, services, or offers we believe may be of interest to you, including on-premises businesses and charitable organizations we partner with.

In accordance with applicable law, we may disclose information about you:

If we are required to do so by law or legal process (such as a court order or subpoena).
In response to requests by government agencies, such as law enforcement authorities.
To establish or defend our legal rights or to enforce our membership agreement, terms and conditions and other contracts with you.
When we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss.
In connection with an investigation of suspected or actual illegal activity or violation of our membership rules and policies.

We may otherwise disclose information where we have obtained your consent to do so. We also reserve the right to assign or transfer any information we have about you in the event of any merger, acquisition, sale of assets, sale of our business, joint venture, reorganization, divestiture, dissolution, liquidation, or other corporate transaction involving us or any of our parent companies or affiliates.

Social Media and Third Party Apps: We may share information with social networks when you interact with the Sites (e.g., clicking a Facebook “like” button) or connect your social media accounts to a Site. If you elect to connect Third Party Apps to the Sites, your information may also be shared with these third parties. Please see below for more information on this, as we do not control these third parties or their privacy practices.

YOUR CHOICES

Where required by applicable law, we will obtain your consent to send you marketing communications. If you do not wish to receive any marketing emails, you can opt out of future mailings by clicking on the unsubscribe link located on the bottom of the relevant email. If you are a member and have an account on the Sites, you can unsubscribe at any time by logging in and adjusting your communications preferences. If you are a member, please note that even if you opt out of receiving promotional emails, you will continue to receive administrative and operational communications regarding your membership, such as notices regarding billing, session reminders or club closures.

TEXT MESSAGES

In certain instances, the Sites may allow you to elect to communicate with GRITT via text message, including in connection with scheduling a visit to one of our GRITT locations. By electing to receive text messages, you are expressly consenting to receive text messages made using an automatic telephone dialing system from GRITT or its service providers, and you also understand and agree that data rates and charges may apply and that you are solely responsible for all associated costs assessed by your telecommunication carrier or provider. Providing this consent is not a condition of becoming a member of GRITT or receiving any goods or services from GRITT.

You may opt out from receiving text message at any time by either replying STOP or END to a text you have from GRITT or by texting STOP or END to (631) 496-1343 at any time. Please note that you may receive a confirmation text acknowledging you have unsubscribed. Please allow five (5) business days to process your request.

THIRD-PARTY SITES AND CONNECTED ACCOUNTS

For your convenience, the Sites may contain links to other online services or otherwise enable you to connect with third party sites, features, plug-Ins, tools, widgets, social media platforms or apps such as Facebook, Instagram, Twitter, YouTube and Apple (collectively “Third-Party Sites”). or they may enable you to connect or link to, or otherwise use your GRITT account in connection with, Connected Accounts. Third-Party Sites operate independently from us, and the privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy policies of those third-parties. You acknowledge and agree that your interactions with those Third-Party Sites and Connected Accounts, and your rights and obligations when accessing and using Third-Party Sites and Connected Accounts, are not governed by this Privacy Policy (or the GRITT Terms of Use) and will instead be governed by the terms and policies of those Third-Party Sites. We encourage you to carefully read those terms and policies, as they may differ from ours.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT RESPONSIBLE FOR THE NATURE AND CONTENTS OF ANY FOR THE PRACTICES OF, OR THE COLLECTION, USE OR SHARING OF YOUR PERSONAL INFORMATION BY, ANY THIRD-PARTY SITES OR CONNECTED ACCOUNTS.

HOW WE PROTECT PERSONAL INFORMATION

GRITT maintains administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

INTENDED FOR USE BY ADULTS

The Sites are intended for use by adults, and you may use the Sites only if you are at least eighteen (18) years of age or, consistent with our membership policies, have parental consent if you are sixteen (16) or seventeen (17) years old. The Sites are not intended for or directed to children under the age of thirteen (13), and we do not knowingly collect or store any personal information from children under the age of thirteen (13).

UPDATES TO OUR PRIVACY POLICY

We may periodically update this Privacy Policy, in our discretion, to reflect change in our privacy practices, the Sites and applicable law. We will post a notice on the Sites to notify you of significant changes to our Privacy Policy and indicate at the top of this Privacy Policy when it was most recently updated. You should check this page from time to time to ensure you are happy with our current Privacy Policy.

CONTACT GRITT

If you have questions regarding our Privacy Policy, please contact us at admin@grittny.com. Please contact admin@grittny.com for questions regarding your GRITT membership. For general questions regarding GRITT, or the Sites, please visit http://www.grittny.com/contactus. Your feedback is always welcome and appreciated.

Kilo’s Privacy policy

Kilo understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use this website. This Privacy Policy tells you how we protect and use information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website. “We,” “our” means Kilo and its affiliates. “You,” “your,” visitor,” or “user” means the individual accessing this site.

Personal and non-personal information

Our Privacy Policy identifies how we treat your personal and non-personal information.

What Is Non-Personal Information And How Is It Collected And Used?

Non personal information is information that cannot identify you. If you visit this web site to read information, such as information about one of our services, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. What is personal information and how is it collected? Personal information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number, and fax number. We may collect personal information from you in a variety of ways:

When you send us an application or other form
When you conduct a transaction with us, our affiliates, or others
When we collect information about in you in support of a transaction, such as credit card information
In some places on this web site you have the opportunity to send us personal information about yourself, to elect to receive particular information, to purchase access to one of our products or services, or to participate in an activity.

Are Cookies Or Other Technologies Used To Collect Personal Information?

Yes, we may use cookies and related technologies, such as web beacons, to collect information on our web site. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with us, a cookie helps Kilo to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Kilo website, the information you previously provided can be retrieved, so you can easily use the features that you customized. A web beacon is a small graphic image that allows the party that set the web beacon to monitor and collect certain information about the viewer of the web page, web-based document or e-mail message, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small and invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. We may use web beacons to count visitors to the web pages on the web site or to monitor how our users navigate the web site, and we may include web beacons in e-mail messages in order to count how many messages sent were actually opened, acted upon or forwarded.

Third party vendors also may use cookies on our web site. For instance, we may contract with third parties who will use cookies on our web site to track and analyze anonymous usage and volume statistical information from our visitors and members. Such information is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to help us to improve the visitor experience, to manage our site content, and to track visitor behaviour. We may also contract with a third party to send e-mail to our registered [users/members].

To help measure and improve the effectiveness of our e-mail communications, the third party sets cookies. All data collected by this third party on behalf of Kilo is used solely by or on behalf of Kilo and is shared externally only on an anonymous, aggregated basis. From time to time we may allow third parties to post advertisements on our web site, and those third-party advertisements may include a cookie or web beacon served by the third party. This Privacy Policy does not cover the use of information collected from you by third party ad servers. We do not control cookies in such third party ads, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad. We will not share your personal information with these companies, but these companies may use information about your visits to this and other web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you, and they may share your personal information that you provide to them with others.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Kilo websites you visit.

How Does Kilo Use Personal Information?

Kilo may keep and use personal information we collect from or about you to provide you with access to this web site or other products or services, to respond to your requests, to bill you for products/services you purchased, and to provide ongoing service and support, to contact you with information that might be of interest to you, including information about products and services of ours and of others, or ask for your opinion about our products or the products of others, for record keeping and analytical purposes and to research, develop and improve programs, products, services and content.

Personal information collected online may be combined with information you provide to us through other sources We may also remove your personal identifiers (your name, email address, social security number, etc). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information. Finally, we may use your personal information to protect our rights or property, or to protect someone’s health, safety or welfare, and to comply with a law or regulation, court order or other legal process.

Does Kilo Share Personal Information With Others?

We will not share your personal information collected from this web site with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some personal information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your personal information with a third party for the purpose of providing a service to us, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition. For some sorts of transactions, in addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect personal information directly from you to assist you with your transaction. We do not control how these third parties use such information, but we do ask them to disclose how they use your personal information before they collect it.

If you submit a review for a third party (person or business) using our Facebook Fan Review Application, during the submission process we ask your permission to gather your basic information (such as name and email address) which we then share with the third party for whom you are submitting the review. We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation.

We may cooperate with law enforcement authorities in investigating and prosecuting web site visitors who violate our rules or engage in behavior, which is harmful to other visitors (or illegal). We may disclose your personal information to third parties if we feel that the disclosure is necessary to protect our rights or property, protect someone’s health, safety or welfare, or to comply with a law or regulation, court order or other legal process. As discussed in the section on cookies and other technologies, from time to time we may allow a third party to serve advertisements on this web site.

If you share information with the advertiser, including by clicking on their ads, this Privacy Policy does not control the advertisers use of your personal information, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad.

How Is Personal Information Used For Communications?

We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this web site allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail. The e-mail response or confirmation may include your personal information. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

How Is Personal Information Secured?

We have implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.

Links

This site contains links to other sites that provide information that we consider to be interesting. Kilo is not responsible for the privacy practices or the content of such web sites.

Public Discussions

This site may provide public discussions on various business valuation topics. Please note that any information you post in these discussions will become public, so please do not post sensitive information in the public discussions. Whenever you publicly disclose information online, that information could be collected and used by others. We are not responsible for any action or policies of any third parties who collect information that users disclose in any such forums on the web site. Kilo does not agree or disagree with anything posted on the discussion board. Also remember that you must comply with our other published policies regarding postings on our public forums.

How Can A User Access, Change, And/or Delete Personal Information?

You may access, correct, update, and/or delete any personally-identifiable information that you submit to the web site. You may also unsubscribe from mailing lists or any registrations on the web site. To do so, please either follow instructions on the page of the web site on which you have provided such information or subscribed or registered or contact us at hello @ usekilo.com

Children’s Privacy

Kilo will not intentionally collect any personal information (such as a child’s name or email address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.

Changes

Kilo reserves the right to modify this statement at any time. Any changes to this Privacy Policy will be listed in this section, and if such changes are material, a notice will be included on the homepage of the web site for a period of time. If you have any questions about privacy at any websites operated by Kilo or about our website practices, please contact us at: hello @ usekilo.com